ITCharm

FAQ

REFERRALS

Which industries are covered in ITCharm’s job listings?

ITCharm specializes in IT-related roles, offering job opportunities for architects, data specialists, backend and frontend developers, analysts, designers, marketers, sales specialists, HR professionals, legal experts, and IT managers at all levels, including senior executives.




Who can refer a candidate?

Anyone who knows a qualified candidate that meets the job requirements and has obtained explicit consent to submit their resume.

No company registration required! Anyone can refer candidates and earn rewards.


⚠ Important!
You are responsible for declaring and paying any applicable taxes on your referral bonuses as required by local laws.




Do I need to register and sign an agreement?

Yes! It is essential to review and sign the agreement to ensure a clear understanding of the partnership terms for all parties involved.




How does the referral process work?

What’s the difference between Just Refi and Full Refi?

We offer two referral options based on how involved you’d like to be in the hiring process:

Just Refi — A Quick and Easy Way to Earn!

  • Submit the candidate’s resume
  • Track the candidate’s status in your dashboard
  • Receive your Just Refi bonus once the candidate completes their probation period

Full Refi — Maximize Your Bonus!

  • Submit the candidate’s resume
  • Participate in the screening process, coordinate interviews, and assist with the job offer presentation
  • Stay engaged with the candidate throughout the hiring process
  • Track the candidate’s status in your dashboard
  • Receive the Full Refi bonus upon the successful completion of the probation period




Can I switch between Just Refi and Full Refi?

Yes! You can choose your preferred option for each referral in your personal dashboard.




How many candidates can I refer for a single job?

There are no limits — you can refer as many candidates as you like, as long as they meet the job requirements.




What happens if multiple referrers submit the same candidate?

The first person to refer the candidate will receive the bonus.
The system records the submission time in your personal dashboard.


If multiple referred candidates are hired, each referrer receives the full bonus for a successful hire.




How can I track my candidate’s progress?

Your dashboard provides real-time updates, including:

  • Check name
  • Introduced
  • Scheduling interview
  • Interview
  • Rejected
  • References
  • Job offer
  • Hired
  • Refused
  • Archived


If there are no updates within two days, you can submit a request through the dashboard.





How can I contact the hiring company for more details?

All job details are provided in the job listing.
For additional questions, your personal ITCharm manager is available via your dashboard.


⚠ Important:
To ensure fair tracking of the hiring process and guaranteed bonus payouts, direct communication between referrers and hiring companies is not allowed.




Can I apply for a job through my own referral?

Absolutely! If you find a job that suits you, refer yourself and get both a new job and a referral bonus.




How long does it take for a company to review my candidate?

The review process from submitting a resume to receiving a Job Offer usually takes from 2 weeks to 1 month.




How does ITCharm ensure data privacy and GDPR compliance?

We take data protection seriously.

  • Under GDPR regulations, all referrers must obtain explicit consent from the candidate before submitting their personal data (including resumes).
  • More details are available in our Privacy Policy.




REFERRAL BONUSES

Earn More with Referrals!


When is the referral bonus paid?

The payment is made within 10 business days after the candidate completes their probation period.




How are bonuses paid?

If your referral is successfully hired, you can choose a convenient payment method, such as:

  • Bank transfer
  • Payments via Wise, Payoneer, or Revolut
  • Other legally accepted payment methods (discussed on a case-by-case basis)


No B2B contract with ITCharm is required, but you are responsible for complying with tax laws in your country regarding your earnings.

Any additional fees charged by your bank or payment provider are your responsibility.




What determines the bonus amount?

The bonus depends on:

  • Referral type (Just Refi or Full Refi)
  • The amount is specified in each job listing




How long does my referral stay valid in ITCharm?

Your candidate remains linked to your referral for 6 months from the date of submission. If they are hired within this period, you receive the bonus.




How can I be sure I’ll receive my bonus?

Our Terms of Service act as a public contract, ensuring:

  • Transparent tracking of referred candidates
  • On-time bonus payments
  • Legally binding commitments from ITCharm



Invite Friends & Earn Extra Rewards!

Know someone who wants to refer candidates? Invite them!

When your invited friend’s first candidate gets hired, you earn 5% of their referral bonus!
More referrals = more bonuses!